"Her products are OUTSTANDING! The quality is beyond impressive."
— Alex McKay
"The Barrel Lady worked with us to create a beautiful custom piece that made our man cave perfect!"
— Ken Hanley
"Her unique creations helped turn my client's bar/restaurant into a destination spot"
— Alpine Designs
My return policy is designed to ensure your satisfaction and peace of mind. I offer a 30 day return policy on all my products.
As “The Barrel Lady”, I am committed to providing you with high-quality products and exceptional customer service. I have an exceptional track record of overdelivering for our customers and have had less than a handful of returns requests. That said, if you encounter any issues with your purchase, I want to make it right. Our return policy is designed to ensure your satisfaction and peace of mind.
If you receive a defective or incorrect item, I apologize for any inconvenience and will gladly replace it for you. Please contact our customer service team within 30 days of receiving the product to initiate the replacement process. I will provide you with instructions on how to return the item, and once I receive and inspect it, I will ship a replacement to you at no additional cost.
I offer a 30-day money back guarantee on all products. If you are not satisfied with your purchase for any reason, you may return the item within 30 days of the original purchase date for a full refund. Please note that the customer is responsible for delivery & return shipping costs if there is nothing wrong with the product.
To initiate a return for a refund, please follow these steps:
To be eligible for a return or replacement, the item must be in its original condition, unused, and with all original packaging and tags intact.
Once I receive your returned item, please allow 5 business days for our team to inspect the product and process your request. You will be notified via email once your replacement has been shipped or your refund has been processed.
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at info@thebarrellady.com or TEXT 973-953-3910
I appreciate your business and am here to ensure your shopping experience with us is enjoyable and hassle-free!
What makes my whiskey and wine barrels perfect for décor is that I hand select my barrels and choose those that are aging with character. Since each barrel ages differently, no 2 will ever be exactly alike. Its what makes each piece unique with a rustic one-of-a-kind feel.
It is important to note that some of the pieces will have character variations that can include age marks, mild cracking (especially in the wider wood pieces), barrel hoop marks, rust stains, underside charring, etc. These character variations in no way effects the integrity of the piece.
As part of my process, I meticulously sand each piece (wood and hoops but not too much that it looses its charm), as well as glue and secure everything together in order to ensure they last a very long time. This is why, my products are a cut above the others. I really do take the time to care for every item I make.
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Thanks for stopping by! Below is information about how we get your order from my workshop here in Lake Hopatcong, NJ to your home or business! We do our best to bring you the best possible shipping options, pricing, lead time, and delivery service to ensure you not only love the product, but love the service too.
**All of your delivery options and pricing will be auto-calculated at checkout!**
At this time we have 3 options:
Pickup
My shop is located in Lake Hopatcong, NJ.
All orders for local pickup will be ready one week after ordering. I will contact you when your order is ready!
Local Delivery
My shop is located in Lake Hopatcong,
My shop is located in Lake Hopatcong,
If you live within 20 mile radius of Lake Hopatcong, NJ and purchase the minimum threshold of $350.00 I offer Local Delivery for $40. This option will be automatically added as an option at the time of check out.
Smaller Items
All smaller items are shipped UPS Ground and ship out within a week.
Economy Shipping I charge a flat rate of $8.50.
Regular Shipping is a flat rate of $15.00
If you have any questions, always feel free to reach out! Thanks!
Serve your guests in style with this whiskey barrel head trays / charcuterie /cheese boards made from the tops of whiskey and wine barrels. Each tray is uniquely different in character and no 2 are exactly alike! These trays make a perfect wedding, housewarming, or holiday gift.
Barrel Head Tray Features:
Customize your purchase by having your favorite whiskey logo etched right onto your tray. See "etching" service addon above.
All products are hand-crafted and made to order. Please allow 10 to 20 business days for production before shipping or pick up becomes available.
**SHIPPING AVAILABLE**